We offer refunds/exchanges within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered any kind of return, exchange or refund. To be eligible for a return or exchange, (i) the item purchased must be unused and in the same condition in which you received it, (ii) the item must have its original packaging, (iii) if the item you purchased is on sale, then that item may not be eligible for a return/exchange. Also, only such items are replaced by us (on an exchange request basis), if such items are found to be defective or damaged. If you need to make a return/exchange request for an eligible product/item (as applicable), you must send us an email at myuniqueteams@gmail.com. You agree that there may be a certain category of products/items that are exempt from returns or refunds. Such categories of products will be identified to you on the item of purchase. For exchange/return approved requests (as applicable), when your returned product/item is received and inspected by us, we will send you an email to inform you about the receipt of the returned/exchanged product. Further. If it is approved after quality check at our end, your request (i.e. return/exchange) will be processed as per our policies.